Remote Customer service Jobs · Customer Service

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  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Serve as Escrow Representative, coordinating payments and transactions with partners and associates across your designated region.

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint.

  • Handle inbound calls from HP SMB customers to resolve inquiries about orders, payments, shipping, and returns.
  • Perform outbound follow-ups and collaborate with HP partners to resolve order exceptions and fulfill orders.
  • Document interactions in case management tools and identify process improvement opportunities.

HP is a leading global technology company that provides hardware, software, and services to customers worldwide. With a large workforce, HP values customer service and innovation, fostering a collaborative and professional culture.

  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors, with a strong focus on crude oil drilling, exploration, and renewable energy. They prioritize safety, environmental responsibility, and operational excellence, driven by a team of highly skilled professionals committed to delivering sustainable solutions.

  • Answer incoming customer live chats and emails regarding website navigation and service questions.
  • Build relationships with new customers to understand and achieve their needs.
  • Provide administrative support to the customer service team and assist with overflow work.

HVUD is a water utility company focused on providing safe drinking water. They value a team environment and safety, though company size is not disclosed.

  • Assist customers with product inquiries and concerns.
  • Ensure customers are delighted and satisfied with their interaction.
  • Turn dissatisfied customers around in case of shipping or product delays.

Dalstrong is a large international kitchen knife and cookware e-commerce company based in Canada with a team distributed around the world. They have a fun remote start-up culture.

  • Handle inbound FNOL calls for motor insurance claims, delivering a calm and reassuring customer experience.
  • Capture accurate incident details and maintain compliance with industry regulations and data protection standards.
  • Negotiate claim settlements and assess liability, remaining alert to potential fraudulent activity.

WNS is a leading Business Process Management company that combines deep industry knowledge with technology and analytics to provide digital solutions across 10 industries. They serve over 400 clients with a workforce of 64,000+ employees.

  • Answer incoming communications from customers to resolve questions and issues with white glove treatment.
  • Conduct research to provide answers and recommendations for products or services.
  • Support customers of an iconic global luxury retail brand with fashion sense and appreciation for exceptional service.

TTEC helps companies build engaged customer experiences powered by humanity and technology. They are a global company with a diverse workforce, committed to inclusivity and employee well-being.

  • Handle inbound calls with professionalism, resolving issues and answering inquiries.
  • Troubleshoot technical problems and document interactions accurately.
  • Upsell products and services while maintaining a positive customer experience.

MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across industries like healthcare, retail, and finance. With over 10,000 employees, we foster a culture of growth, learning, and diversity.

$33,575–$33,575/yr

  • Provide exceptional inbound customer service for Lloyds Banking Group, handling queries such as bank transfers, direct debits, and digital banking support.
  • Take ownership of customer issues, resolve problems effectively, and ensure a positive experience while following regulatory requirements.
  • Work remotely with a flexible schedule between 08:00-22:00, Monday-Sunday, after completing a 2-week remote training period.

Teleperformance is a global contact centre company that provides customer service solutions for a range of household-name clients. They are a large employer focused on employee experience and development, with a fast-paced and supportive work culture.

$35,000–$65,000/yr

  • Respond to client inquiries regarding travel options, reservations, and itinerary details.
  • Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages.
  • Provide timely updates and clear communication before and after travel.

Aisles & Abroad is a travel services company that assists clients with booking and support for hotels, cruises, and vacation packages. They offer a supportive and collaborative remote work environment with a focus on professional development.